Privacy Policy – Airlie

Last updated: 16 May 2026

Airlie is a product operated by AI Registrar Pty Ltd (“Airlie”, “we”, “us”, or “our”). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our website, software, and related services (“Services”).

By using Airlie, you agree to the collection and handling of information in accordance with this Privacy Policy.

1. Who We Are

Airlie is an AI-powered clinical workflow and documentation platform designed to support healthcare professionals with clinical documentation, workflow assistance, structured note generation, and related administrative functions.

Our operations and data infrastructure are based in Australia, and data processed through Airlie is stored within Australian-based infrastructure wherever reasonably practicable.

2. What Information We Collect

We may collect the following types of information:

Personal Information

Information you provide directly to us, including:

  • Name

  • Email address

  • Phone number

  • Professional details (e.g. occupation, organisation, provider number)

  • Billing and payment information

  • Account login details

Clinical and Health Information

Depending on how Airlie is used, users may input or upload clinical information, including:

  • Consultation notes

  • Medical correspondence

  • Patient-related information

  • Audio recordings or transcripts

  • Clinical documentation and workflow data

We collect and process this information only for the purpose of providing the Services.

Automatically Collected Information

When you use our Services, we may automatically collect technical information including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Usage logs

  • Diagnostic and performance data

We may also use cookies and similar technologies for analytics, authentication, and security purposes.

3. How We Use Your Information

We may use personal information to:

  • Provide and operate the Services

  • Create and manage user accounts

  • Authenticate users

  • Improve product performance and reliability

  • Generate AI-assisted outputs requested by users

  • Provide customer support

  • Maintain security and prevent misuse

  • Comply with legal and regulatory obligations

  • Communicate important updates about the Services

We do not sell personal information to third parties.

4. AI Functionality

Airlie includes features powered by artificial intelligence and machine learning technologies.

These features may process information submitted by users in order to:

  • Generate clinical documentation

  • Structure and summarise notes

  • Analyse text and workflow information

  • Assist with clinical administrative tasks

AI-generated outputs are intended to support clinician workflows and should always be reviewed by qualified healthcare professionals before clinical use.

5. Data Storage and Hosting

Airlie is designed with an Australian-first data approach.

  • User data is stored on infrastructure located in Australia

  • We aim to keep clinical and user data within Australian jurisdictions wherever reasonably practicable

  • We use commercially reasonable safeguards to protect stored information

Unlike some overseas AI platforms, Airlie does not intentionally store core customer clinical data in the United States for routine platform operations.

However, limited operational metadata or subprocessors may occasionally involve international service providers where necessary for functionality, security, or support.

6. Third-Party Service Providers

We may use trusted third-party providers to help operate our Services, including providers for:

  • Cloud infrastructure

  • Authentication

  • Payment processing

  • Analytics

  • AI model infrastructure

  • Error monitoring and security

These providers may process information on our behalf under contractual confidentiality and security obligations.

Examples may include providers such as:

  • Microsoft Azure Australia

  • AWS Australia

  • Stripe

  • OpenAI API infrastructure

  • Other Australian-hosted infrastructure providers

7. Data Security

We implement reasonable technical and organisational safeguards designed to protect personal information, including:

  • Encryption in transit

  • Access controls

  • Authentication protections

  • Secure cloud infrastructure

  • Monitoring and audit processes

However, no system can guarantee absolute security, and users acknowledge that transmission of information over the internet carries inherent risks.

8. Data Retention

We retain information only for as long as reasonably necessary to:

  • Provide the Services

  • Comply with legal obligations

  • Resolve disputes

  • Maintain security and audit requirements

Users may request deletion of their account and associated data, subject to applicable legal and regulatory obligations.

9. Your Rights

Depending on applicable laws, you may have rights to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of information

  • Withdraw consent

  • Request information about how data is processed

Requests may be submitted using the contact details below.

10. Healthcare and Clinical Responsibility

Airlie is designed as a clinical workflow support tool.

Users remain solely responsible for:

  • Clinical decisions

  • Verification of documentation accuracy

  • Compliance with professional obligations

  • Appropriate handling of patient information

Airlie does not replace clinical judgment or professional medical advice.

11. Children’s Privacy

Our Services are intended for healthcare professionals and authorised users. We do not knowingly collect information directly from children.

12. International Users

Airlie is operated from Australia. If you access the Services from outside Australia, you acknowledge that your information may be processed in Australia under Australian privacy laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on our website with a revised effective date.

Continued use of the Services after updates constitutes acceptance of the revised Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, you may contact:

AI Registrar Pty Ltd
Airlie Privacy Team
Australia

Email: hello@airlie.ai

This draft was adapted from the reference privacy policy you uploaded and modified for Airlie’s Australian-based operations and data handling approach.